Work and capability assessments
Map a defined business capability, assess performance and controls, and build a business case for change.
Services
From a defined capability to lasting improvement.
We connect operating-model advice, hands-on delivery and workforce development to improve performance while preserving control.
Explore our services
Advisory, consulting & talent
Born in capital markets.
Built for regulated and complex enterprise.
Start with a capability worth improving.
We help organisations decide how work should be shared between people, AI agents, conventional software and external platforms, then implement the changes and develop the human capability to make them work.
Banking and capital markets are our starting point. We bring clear accountability, effective controls and reliable evidence to work involving complex products, interconnected systems and consequential decisions.
Where we can help
Four connected services.
From assessment and implementation to developing people and supporting continuing performance.
Redesign and implementation
Redesign live work using existing systems and approved tools, with accountability, supervision and fallback built in.
Training and Recruit–Train–Deploy
Develop existing employees and recruit, train and deploy people against the role requirements of the redesigned operating model.
Continuing capability support
Support performance reviews, role development and controlled improvement as technology, workloads and business needs change.
A shared architecture
Connect the parts.
Keep sight of the outcome.
SOMA connects enduring business capability with explicit choices about who or what performs the work, under defined authority and with evidence of the outcome.
Explore SOMAConstraints throughout
Policy · Identity · Delegated authority
- Capability & purpose
- Work class & work item
- Work Allocator
- Explicit execution pattern
- Outcome & evidence
Governance & controlEvidence informs changes across the loop.
The next chapter starts here